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Investor Contact	Registrars
Aarti Singhal Senator House 85 Queen Victoria Street London EC4V 4DP Ph: +44 (0)20 7320 8600 Fx: +44 (0)20 7320 8700 Contact Us	Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA Ph:+44 (0) 871 384 2082 www.equiniti.com
Media Contact	Financial PR
Sally McPartlin Senator House 85 Queen Victoria Street London EC4V 4DP Ph: +44 (0)20 7320 8600 Fx: +44 (0)20 7320 8700 Contact Us	RLM Finsbury Dorothy Burwell Tenter House 45 Moorfields London EC2Y 9AE Ph: +44 (0)20 7251 3801 Fx: +44 (0)20 7374 4133

ADR Depository	Company Secretary
The Bank of New York Mellon Shareholder Services P.O. Box 358516 Pittsburgh PA 15252-8516 Ph: +1 888 269 2377 www.bnymellon.com\shareowner	François Graux Senator House 85 Queen Victoria Street London EC4V 4DP Ph: +44 (0)20 7320 8600 Fx: +44 (0)20 7320 8700

Annual Report 2011

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